St John & St Elizabeth Hospital

St John & St Elizabeth Hospital 2021-02-03 Person 5 5 0

It’s an excellent hospital with very helpful and attentive stuff. Once I was late more than half an hour for an appointment and didnt expect that anyone could still see me. But the stuff was very helpful and understanding so they found some time to see me anyway. Thank you!

St John & St Elizabeth Hospital 2021-01-26 Person 1 5 0

This place is beyond a joke! Before my surgery I was told I had to pay up front to later be refunded by my insurer. I did as I was told. But still provided my insurance details on all my forms when it came it all my appointments. However I was logged as a 'self- pay'. For the last month I have been trying to sort this to get my money back. I finally had my insurer pay Hospital of St John and St Elizabeth and now they are saying they cant find the payment. That's despite me sending the invoice and remit. Now they have my money and my insurers money! Clearly they have my money. They have the evidence of that in two documents and I have a further document proving they have been paid. All I keep getting is 'we will check this Friday and see if it's hit the account'. Payment was sent! I am a final year student. I don't have much money. The money I did use was a loan. I think it's disgusting what you've done!!!

St John & St Elizabeth Hospital 2021-01-17 Person 2 5 0

I went into the hospital for a revision of a paraosophageal hiatus hernia repair. The staff, on the whole were friendly and helpful, but no more so the an NHS member of staff, Things rapidly went down hill when I pointed out at 11.00 AM, the day after my op, I had not had anything to eat As I was on a fluid only diet, I did expect a better choice that Chicken consomme, which just tasted like salt or vegetable consomme, which again tasted of salt. I was never offered these delights but always had to ask for them. The idea of eating 3 meals per days of salty soup is fairly disgusting. I really would not suggest using this hospital. They also inflated the bills.

St John & St Elizabeth Hospital 2020-10-26 Person 5 5 0

I recently entered St John and Elizabeth several times for the treatment/ removal of kidney stones in both kidneys, by Mr Ajayi. I cannot speak highly enough on my treatment. Every aspect of the stone removal procedures was carried out with excellence. Cleanliness, patient care, technical professionalism by Mr Ajayi were all first class. I would have no hesitation in recommending in the highest terms, the hospital and Mr Ajayi in particular. Very many thanks Best regards Ken Butcher

St John & St Elizabeth Hospital 2020-09-14 Person 5 5 0

I had to have a procedure at St. John and St. Elisabeth shortly after the easing of restrictions in July. I was not looking forward to the procedure or the hospital visit, but once there, I felt safe. Covid 19 guidelines were followed and every room I visited was impeccably clean. Most of the staff I encountered were friendly and eager to answer any questions or provide information, directions (the hospital is bigger than I thought). I would gladly return to St. John and St. Elisabeth for future care.

St John & St Elizabeth Hospital 2020-06-27 Person 2 5 0

I have had varicose veins treatment at this hospital and it has gone very wrong. My legs are left in a mess with lot of other veins appearing. I brought the problem to hospital staff's attention within few months when I started noticing the veins appearing. Staff simply wasted time in dealing with it. Dr Greenstein who did my treatment, took few photos of my legs and feet before the treatment. I asked for copies of my Legs photos but he refused there were any photos of my legs but only feet. I wanted to compare my legs to what they looked like before the treatment and what they look like after the treatment. I wanted to prove that my legs were not in a mess as they are after the treatment. The staff have been simply unhelpful, just wasted time. The photos have simply disappeared so I can't prove anything. This hospital has a good reputation but the staff are ruining it.

St John & St Elizabeth Hospital 2020-02-25 Person 5 5 0

I was seen by Dr Tabassam Leslie, she was kind, caring and patient and has given me excellent care over the last few months. The nurses and staff all speak very highly of her and she came highly recommended by my GP

St John & St Elizabeth Hospital 2020-02-16 Person 2 5 0

Be careful when opting to have treatment at this hospital. They will carry out tests without your permission then bill you for it afterwards. I had a Tonsillectomy and paid the costs outright. A few weeks after the procedure was carried out, I was sent a bill of £400 for a histology I did not want or ask for. I am now receiving threatening letters from the hospital saying they will pass my details over to a debt collection agency. I'm not impressed at all, the costs should be laid out right from the very start.

St John & St Elizabeth Hospital 2020-02-03 Person 5 5 0

I cannot thank enough to all members of the hospital team and staff which I have experienced during my recent hospitalization. Mr Marin Kurzer amazing surgeon. Dr Brown superbly kind and supportive anesthetist. Ms Annette amazingly kind, lovely and caring nurse! Thank you! Victor

St John & St Elizabeth Hospital 2019-10-21 Person 2 5 0

I’ve come to this hospital a couple of times, and will never come again. The imaging department is very unprofessional - I had to repeat an chest X ray twice as the image was blurred the first time, I filled in all the forms to get my results on a CD, was told it was ready for collection and when I arrived it was not and I had to wait 45’ to get it redone. I’ve done some physio sessions here and I got worse rather than better. The physio clearly has no idea of what he was doing. As soon as I changed facility I improved...I will never come again to this place